Questions? Call 800-471-0358
International Ordering Questions
Do you take international orders?
We are proud to supply lifetrients speak around the globe.
How will I know how much it will cost to ship?
To determine the cost of shipping, choose the option at checkout which is in the closest proximity to your country. Currently, the cost to ship a single bottle to Canada is $20.00, Europe $30.00, and Asia $35.00 U.S. dollars. Larger orders may require additional shipping costs.
Your package may be subject to the customs fees and import duties of the country you are having your order shipped. The charges are the responsibility of the recipient of the package. lifetrients has no control over these charges and is unable to determine what they might be. Due to customs clearance procedures, the timeline for receiving your package may extend beyond the original estimate.
How will my order be shipped and how long will it take?
Your order will be shipped USPS Priority Mail which takes approximately 5-10 business days to Europe. Shipments to Canada typically take one to two weeks. Asia/Asia Pacific and Middle East can take up to 4 weeks. If you would like to use a different carrier, please contact us at firstname.lastname@example.org or call 800-471-0358.
Due to customs clearance procedures, the timeline for receiving your package may extend beyond the original estimate.
My order is not going through due to an AVS mismatch. What does that mean?
An AVS mismatch occurs when the billing address entered doesn't match the billing address on file with the credit card. Please make sure to copy your address exactly as it appears on your credit card statement. As this frequently occurs with international orders, we highly recommend using PayPal as international orders tend to go through much more easily. You do not have to have a PayPal account to use PayPal. Simply choose "Checkout as guest" when you are directed to PayPal.